Today, manufacturers understand that connecting their products through the Internet of Things (IoT) is essential to minimizing downtime, reducing costs, and providing better service offerings for their customers. Every day, service teams face the challenge of ensuring maximum equipment availability at the same time as keeping the cost of materials and labor to a minimum — a demand that existing methods struggle to achieve.
Remote monitoring enables a proactive maintenance approach by providing visibility and insight to equipment performance across the install base. The service team can either resolve the issue or schedule the maintenance event, including the resources needed in a fraction of the time it previously took. This not only increases equipment availability, but also means unplanned downtime can be reduced and often avoided.