Baxter held a grand opening for its Customer Experience Center in Raleigh, North Carolina, on Aug. 5, 2025. [Photo courtesy of Baxter]
“The center is designed specifically to showcase our ecosystem of connected care solutions across four fully built environments: the ICU, operating room, med-surg unit, and emergency department,” Baxter said in a LinkedIn post. “The space is meant to inspire new ideas and innovations and allow customers, clinicians, and Baxter team members to explore how our technologies and devices integrate seamlessly across care settings through hands-on demonstrations and trainings.”
The device manufacturer described its facility in the Research Triangle Park healthcare innovation hub as “state-of-the-art [and] a continuation of Baxter’s investment in Raleigh and our commitment to advancing patient care.”
“This space, located in innovation epicenter Research Triangle Park, is dedicated to showcasing our connected care ecosystem — a place where hospital team members and our Baxter colleagues can see firsthand how technology and medical devices can integrate seamlessly in support of improved patient care,” Baxter Connected Care President Donny Patel said on LinkedIn.
Baxter has been in Raleigh since 1996 and moved to the current facility in 2024. The company said it made a $10 million capital investment over the past two years and now has about 200 full-time employee’s based in Raleigh.
Baxter is the 10th-largest medical device company in the world, according to the 2024 Medical Design & Outsourcing Medtech Big 100 ranking by revenue.
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