MORRISTOWN, N.J., April 7, 2011 /PRNewswire/ — C3i, the global
leader in technology support and BPO services for the
pharmaceutical industry and Oracle Gold Partner, announced today
the opening of its new Global Operations Center in China. The
operations center, located in the northern city of Dalian, will
specialize in providing services in major Asian languages including
Chinese, Korean and Japanese, to sponsors and clinical research
organizations.
With dramatic growth projected in both clinical trials and
pharmaceutical sales, Asia represents a strategic region for the
pharmaceutical industry. In response of this industry trend,
the new facility in Dalian addresses the support needs of C3i and
Oracle’s joint customers doing business in the major Asian
markets.
C3i partners with Oracle to provide training, multi-lingual
support and business process outsourcing (BPO) services to life
science and pharmaceutical organizations worldwide. From its
current operations in North America, Europe and India, C3i supports
more than 5,000 clinical trials. Additionally, C3i supports global
pharmaceutical sales forces using Oracle Siebel Customer
Relationship Management (CRM) software.
“This operations center leverages the tremendous experience we
have providing clinical support, training, and administrative
services to more than 10 leading sponsors and CROs in Europe and
the United States utilizing Oracle’s clinical offerings, and allows
us to meet the evolving needs of both existing and new customers as
they expand into this exciting geographic market,” says Joel Morse,
CEO of C3i. “C3i is pleased to be expanding our geographic
relationship with Oracle. As we open in Dalian, we are supporting
four of our current joint Oracle customers and look forward to
working with many more in the future.”
“Oracle is very excited to have our partner C3i working with us
in this important region. With so many joint customers in Asia, it
is nice to ha
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