121 Seaport Blvd
Boston, MA, MA 02210
www.ptc.com/medical-device
About PTC (NASDAQ: PTC) PTC helps companies around the world reinvent the way they design, manufacture, operate, and service products in and for a smart, connected world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management. Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds. With PTC, manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Internet of Things and augmented reality technology today and drive the future of innovation.
The COVID-19 pandemic has impacted the entire medical sector. For medical device manufacturers, it has become even more critical to service equipment while offsite; whether due to a hospital lock-down or an internal concern over technician safety. And now, more than ever, medical equipment downtime is beyond an inconvenience—it can directly compromise medical outcomes during a time of extreme stress on healthcare systems.
PTC’s Internet of Medical Things (IoMT) solutions are providing essential support for medical device makers as they shift to remote-enhanced service models that were nice-to have before the pandemic—and have since become business critical. With remote condition monitoring providing real-time insights, technicians are able to reduce medical equipment downtime, improve first-time-fi x rates, and support medical leaders who are under unprecedented pressure. Service parts planning made possible through off-site data connectivity helps ensure the right parts are available at the right location, for the right problem, at the right time. And augmented remote assistance provides the just-in-time instructions and coaching needed to keep equipment running seamlessly, even if service teams can’t get to it for hands-on repairs.
PTC’s IoMT service solutions provide crucial protection for both technicians and patients—ensuring that medical device service teams can support medical practitioners by safeguarding the equipment that saves lives.