The global pandemic has impacted the entire medical sector. For medical device manufacturers, it has become even more critical to service equipment from offsite, whether due to a hospital lock-down or an internal concern over technician safety. And now, more than ever, medical equipment downtime is more than an inconvenience—it can directly compromise patient outcomes during a time of extreme stress on healthcare systems.

PTC’s Internet of Medical Things (IoMT) solutions provide essential support for medical device makers as they shift to remote service models that were nice-to-have before the pandemic—and are now business critical. With remote condition monitoring providing real-time insights and remote service capabilities enabling real-time repair, technicians are able to reduce medical equipment downtime, improve first-time-fix rates, and support healthcare providers who are under unprecedented pressure. Service parts planning made even more effective through off-site data connectivity helps ensure the right parts are available at the right location, for the right problem, at the right time. And augmented work instructions and remote assistance provide the just-in-time coaching needed to help factory field teams, 3rd party service organizations, or even users themselves to keep equipment running to specification. PTC’s IoMT service solutions provide crucial protection for both technicians and patients—ensuring that medical device service teams can support medical practitioners by safeguarding the equipment that saves lives.

PTC enables global manufacturers to realize double-digit impact with software solutions that enable them to accelerate product and service innovation, improve operational efficiency, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers fiexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don’t just imagine a better world, we enable it.