By Mary Burton and Oliver Cook, Emergo Group
For most of its young life as a technology discipline, user experience (UX) has been focused on graphical user interfaces or GUIs displayed within a variety of form factors (e.g., desktop computer monitor, mobile phone display, bedside monitor in a hospital). User research and design in software have, therefore, focused on the anticipated and existing interactions that humans have with what can be seen. Although there was some notion that what was seen was the result of hidden digital logic, users of software felt, and indeed had, more agency when it came to sharing information and completing transactions on their own behalf.
Get the full story here at the Emergo Group’s blog.
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