Medical Design and Outsourcing

  • Home
  • Medical Device Business
    • Mergers & Acquisitions
    • Financial
    • Regulatory
  • Applications
    • Cardiovascular
    • Devices
    • Imaging
    • Implantables
    • Medical Equipment
    • Orthopedic
    • Surgical
  • Technologies
    • Contract Manufacturing
    • Components
    • Electronics
    • Extrusions
    • Materials
    • Motion Control
    • Prototyping
    • Pumps
    • Tubing
  • Med Tech Resources
    • DeviceTalks Tuesdays
    • Digital Editions
    • eBooks
    • Manufacturer Search
    • Medical Device Handbook
    • MedTech 100 Index
    • Podcasts
    • Print Subscription
    • The Big 100
    • Webinars / Digital Events
    • Whitepapers
    • Video
  • 2022 Leadership in MedTech
    • 2022 Leadership Voting!
    • 2021 Winners
    • 2020 Winners
  • Women in Medtech

Online Scrutiny Is Stressful For Doctors, Study Finds

February 6, 2017 By Springer

Online ratings and discussions about the quality of care American doctors provide can add to their stress levels. Patients, on the other hand, feel that such information empowers them to make better informed health-related choices. This is according to a study in the Journal of General Internal Medicine, published by Springer. Led by Alison Holliday of Harvard Medical School in the U.S., the study highlights how important it is to monitor the impact of independent and health system physician rating websites on both physicians and patients.

Independent sites are hosted by private companies such as Healthgrades.com, and reflect crowd sourced numerical ratings and free-text narrative comments freely posted by online users. These sites tend to carry reviews on a small percentage of physicians, and then only a handful of comments per doctor at that. Health systems sites, in contrast, portray numerical ratings and explanatory comments collected from standardized health system patient experience surveys. These surveys are carried out as part of internal quality improvement programs of hospitals and health practices.

To get a sense about the views and use of such sites, Holliday’s team surveyed physicians and patients from four hospitals in a large accountable care organization in Massachusetts in the US. Their web-based survey was completed by 828 doctors, and a mailed survey by 494 patients.

One in every two doctors (53 percent) said that they had read online reviews about themselves, while two in every five patients (39 percent) used the web to look up comments about their doctors. It was a more popular practice among younger people, women, and those with a college education.

In general, doctors were less supportive than patients of sharing data publicly. They trusted information on health system websites more, while independent sites were the preferred go-to source for patients.

“Patients may lack trust in health system websites due to concerns regarding bias, as these publish reviews regarding their own physicians,” says Holliday. “Health systems seeking to publish patient experience survey data will therefore need to engage patients in their trust of what is very likely a new and complicated data source to them.”

It was found that online ratings and comments place an extra weight on doctors’ shoulders. The majority (78 percent) surveyed noted that the possibility of negative online comments increases their job stress. Among physicians, 46 percent thought the practice could harm physician-patient relationships.

Patients were more supportive of making in-house health system patient experience data available publicly. One in every four patients (29 percent) surveyed, however, said that their comments might be less candid if they knew beforehand that these would become public knowledge online.

Related Articles Read More >

Avail Medsystems
How Avail Medsystems seeks to create a connected OR experience
Engineer inspecting artificial hip joint parts in quality control department in orthopaedic factory
Deburring and finishing for beautiful, functional medical devices
FDA logo
FDA seeking innovations to move beyond heater-cooler device problems
Logos of Creo Medical and Intuitive
Creo Medical inks collaboration agreement with Intuitive

DeviceTalks Weekly.

July 1, 2022
Boston Scientific CEO Mike Mahoney on building a corporate culture that drives high growth results
See More >

MDO Digital Edition

Digital Edition

Subscribe to Medical Design & Outsourcing. Bookmark, share and interact with the leading medical design engineering magazine today.

MEDTECH 100 INDEX

Medtech 100 logo
Market Summary > Current Price
The MedTech 100 is a financial index calculated using the BIG100 companies covered in Medical Design and Outsourcing.
DeviceTalks

DeviceTalks is a conversation among medical technology leaders. It's events, podcasts, webinars and one-on-one exchanges of ideas & insights.

DeviceTalks

New MedTech Resource

Medical Tubing

Enewsletter Subscriptions

Enewsletter Subscriptions

MassDevice

Mass Device

The Medical Device Business Journal. MassDevice is the leading medical device news business journal telling the stories of the devices that save lives.

Visit Website
MDO ad
Medical Design and Outsourcing
  • MassDevice
  • DeviceTalks
  • MedTech 100 Index
  • Medical Tubing + Extrusion
  • Drug Delivery Business News
  • Drug Discovery & Development
  • Pharmaceutical Processing World
  • R&D World
  • About Us/Contact
  • Advertise With Us
  • Subscribe to Print Magazine
  • Subscribe to E-newsletter
  • Attend our Monthly Webinars
  • Listen to our Weekly Podcasts
  • Join our DeviceTalks Tuesdays Discussion

Copyright © 2022 WTWH Media, LLC. All Rights Reserved. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of WTWH Media LLC. Site Map | Privacy Policy | RSS

Search Medical Design & Outsourcing

  • Home
  • Medical Device Business
    • Mergers & Acquisitions
    • Financial
    • Regulatory
  • Applications
    • Cardiovascular
    • Devices
    • Imaging
    • Implantables
    • Medical Equipment
    • Orthopedic
    • Surgical
  • Technologies
    • Contract Manufacturing
    • Components
    • Electronics
    • Extrusions
    • Materials
    • Motion Control
    • Prototyping
    • Pumps
    • Tubing
  • Med Tech Resources
    • DeviceTalks Tuesdays
    • Digital Editions
    • eBooks
    • Manufacturer Search
    • Medical Device Handbook
    • MedTech 100 Index
    • Podcasts
    • Print Subscription
    • The Big 100
    • Webinars / Digital Events
    • Whitepapers
    • Video
  • 2022 Leadership in MedTech
    • 2022 Leadership Voting!
    • 2021 Winners
    • 2020 Winners
  • Women in Medtech