Smalley adds web store and live chat

Smalley (Lake Zurich, Ill.) — maker of retaining rings and wave springs for medical and a host of other industries — recently announced the launch the Smalley Web Store and Live Chat for U.S.-based visitors.

Online ordering of wave springs, retaining rings and constant section rings is now available at www.smalley.com.

After creating an account, approved users have access to 24/7 online ordering, more than 9,000 parts, product pricing, a part comparison tool, wish lists to save part numbers for quick ordering, easy reorder with saved history, and quick check-out with credit card.

“We strive to be at the forefront of the industry and help our customers every step of the way. The Smalley Web Store is a simple and convenient way to order our parts so that we can better serve our customers,” Robert Thompson, Smalley’s director of marketing, said in a Feb. 24 news release. “Launching an online store is just another way we try to make our customers’ lives easier and enhance their Smalley experience.”

On top of the new online store, Smalley is also offering Live Chat customer support on their website during regular business hours.