HealthPartners and The Chartis Group Collaborate to Improve Health Care Quality, Service, and Cost

CHICAGO, May 20, 2011 /PRNewswire/ — HealthPartners Medical
Group and Clinics (HPMG) and The Chartis Group today
announce a unique collaboration to help hospitals and health
systems achieve superior performance in health care quality and
patient service, while simultaneously lowering costs. Together, The
Chartis Group, a leading national healthcare management consulting
firm, and HPMG, a successful integrated healthcare delivery system
in Minneapolis, will provide advisory services, program management
and knowledge transfer to improve delivery of ambulatory care
services.

HPMG and The Chartis Group will apply jointly developed design
principles and operating model concepts to help other health
systems create “patient-centered” outpatient services and prepare
them to operate under the future environment of health reform and
accountable care.  The Chartis Group – HPMG approach is
grounded in organizational alignment, evidenced-based clinical
guidelines, consistency and coordination of key care processes, and
rigorous performance measurement and feedback, and is tailored to
each provider organization’s culture, strengths, and specific
patient population characteristics.

“We share a vision for revolutionizing healthcare delivery
founded on a core set of principles that is transferable to other
organizations. The combination of HPMGs real-world experience and
The Chartis Group’s breadth of experience and project management
capabilities results in a truly unique approach to transforming
ambulatory care as we know it,” states Melissa McCain, Principal
and Director of Ambulatory Operations Redesign at The Chartis
Group.

HPMG developed, implemented and improved upon its own ambulatory
care systems and processes and has now successfully applied the new
care model to its entire patient population of 425,000, in each of
its clinics, across all

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