PACKING THE PAYLOAD
First, a customer places an order with an app, phone call or text message.Then an employee at Zipline’s distribution center picks and packs the order with protective wrapping in a padded container with a simple paper parachute attached to the top. The drones can carry packages weighing as much as 4 lb, including cold chain product packaging if needed for vaccines and specialty medications.
The employee weighs the packed and sealed container before handing it off to a member of the flight operations team.