Zipnosis eases pressure on providers
When the U.S. Centers for Disease Control & Prevention encouraged the use of telehealth to combat COVID-19, the team at Zipnosis team implemented a COVID-19 protocol and a unique patient screener. The Minneapolis-based telehealth provider said it saw a 36-fold increase in the use of its platform as COVID-19 began to spread across the country.
Its clinical work time for the first month of the pandemic averaged just over 4 minutes. While other telemedicine networks struggled with 22-hour wait times, the average wait time for a Zipnosis visit was only 10 minutes, according to the 12-year-old company. Zipnosis maintains it saved healthcare providers more than 100,000 hours in clinical work time in March alone, enabling patients to remain at home when possible and allowing clinicians to focus on the most critical cases.
